Returns & Exchanges
At Eat Better Co, we want you to love every bite, but due to the perishable nature of our products, we offer a 30-day satisfaction guarantee on unopened items or replacements for damaged goods. Please contact our support team to initiate a claim if your order does not meet our high quality standards.
Contact Support
Email our customer care team at [email protected] within 30 days of delivery with your order number and a brief explanation of the issue.
Provide Evidence
For items damaged during transit or quality concerns, please attach clear photos of the packaging and the product to help us expedite your request.
Receive Authorization
Our team will review your request within 48 hours and provide a return authorization number or confirm your eligibility for a direct replacement.
Refund or Replacement
Once approved, we will either ship a fresh batch to your door at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing