Frequently Asked Questions
Everything you need to know about fueling your body with Eat Better Co.
How do you ensure the freshness of your food products?
We prioritize quality by sourcing ingredients from local sustainable farms and using small-batch production. All items are packed in temperature-controlled, eco-friendly packaging to ensure they arrive at your doorstep as fresh as the day they were made.
Where do you ship and how long does it take?
Currently, we ship nationwide. Standard shipping typically takes 3-5 business days, while express options are available at checkout. You will receive a tracking number via email as soon as your order leaves our facility.
Are your products suitable for specific dietary restrictions?
Yes! We offer a wide range of gluten-free, vegan, and keto-friendly options. You can use our website filters to shop by dietary preference, and full nutritional labels are available on every product page.
What is your return policy for perishable items?
Due to the nature of our food products, we cannot accept returns. However, if your order arrives damaged or is incorrect, please contact our support team within 48 hours with a photo, and we will issue a full refund or replacement.
Do you offer subscription discounts?
Absolutely. By choosing our 'Subscribe & Save' option, you can save 15% on every order. You can choose your delivery frequency and pause or cancel your subscription at any time through your account dashboard.
Are your packaging materials recyclable?
Sustainability is at our core. Our cardboard boxes, insulation liners, and even our ice packs are designed to be either curbside recyclable or biodegradable to minimize our environmental footprint.